1 May changes: Paysera POS answers to frequently asked questions

The i.EKA sub-system allows reporting the refunded amount, but this operation is not classified as fiscal and is not directly tied to a specific fiscal transaction. However, in the Paysera orders system, you can leave a comment to clearly identify the origin of the return – the specific order and the corresponding fiscal operation. Additionally, you can update the order status, ensuring that the order history is visible within the internal system for reference.

E-shop orders are classified as non-fiscal transactions and do not need to be reported to the i.EKA system. The exception is when a customer opts to pay at a physical pickup point. In such cases, the transaction is treated as a physical sale with a cashier present, making it a fiscal transaction subject to all i.EKA system requirements.

Yes, you can import your product list into the Paysera POS system using .csv files. While there is currently no direct integration with the 'Verskis' platform, Paysera provides an open API that enables flexible integration with any e-commerce system. The choice of integration approach depends on which platform serves as the primary system in your business operations.

With Paysera POS functioning as a virtual cash register, there's no physical device – so technical issues are more likely to be temporary disruptions rather than complete failures. While short-term system unavailability is possible, such cases are rare and typically resolved within a few hours. The system is designed to recover quickly, allowing you to resume operations with minimal interruption.

The traditional system was designed for use with older cash register technologies. With Paysera POS, you can create dynamic product entries, assign them to categories as needed, and tailor the setup to match your workflow. This modern approach offers greater flexibility and streamlines daily operations.

No additional printer is needed when using Paysera POS. The card terminal also functions as a receipt printer, providing a compact, cost-effective, and convenient solution for issuing receipts.

The Paysera POS system automatically registers and transmits all fiscal sales data to the State Tax Inspectorate (VMI) in real-time. As soon as a sale is completed, the information is instantly sent to the i.EKA subsystem.

This automated process ensures transparent, legally compliant accounting without the need for manual data submission or corrections. It saves time, minimises the risk of errors, and allows your business to stay agile in the face of regulatory changes.

Adapting to regulatory changes isn’t always easy – especially when you're unsure where to begin or how to implement changes correctly. The technical aspects, in particular, can raise a lot of questions. While the 1 May regulation affects only businesses that use cash registers, Paysera POS is an excellent option not only for those in need of a virtual cash register but also for companies aiming to streamline and modernise their operations. Paysera POS complies with all legal requirements, is fast to install, highly flexible, and offers a cost-effective alternative to complex, traditional systems.

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