Staff Manager

Facilitate the continued development and definition of staff management department, including process development, technology solutions, and a skillset/talent management system

Liaise with delivery and product managers to understand their resource needs and development plans.

Advocate for employee needs and work towards improving employee experiences.

Monitor and report on employee performance, engagement levels, and team morale.

Coordinate with human resources and hiring managers to ensure recruitment activities align with resource planning and forecasts.

Foster a positive and collaborative work environment that encourages teamwork, innovation, and continuous improvement.

Support current and future business needs through the development, engagement, motivation and preservation of human capital

Establish and implement effective people management practices that promote employee engagement, career development, and work-life balance.

Communicate and ensure understanding of company goals, values, and strategic objectives among team members.

Resolve team conflicts and issues efficiently and ensure effective collaboration among team members.

Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.

Level of spoken and written English at least Upper Intermediate (B2) and higher

Experience in managerial IT roles ( ex. Project Manager, Team Lead, Scrum Master etc)

Excellent understanding of effective people management practices and agile principles.

Strong leadership skills with proven ability to foster a positive and engaging work environment.

Exceptional problem-solving abilities and conflict resolution skills.

Excellent verbal and written communication skills.

Proficiency in using HRIS and performance management systems.

Ability to inspire, motivate, and influence team members for optimal performance.

Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.

If you would like to join our team, please send your CV with the subject "Second Line IT Support Engineer" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.