Technical Client Support Specialist

What you will do:

 analysing issues, understanding user requirements;

 consulting clients on issues related to service installation and integration;

 extracting information from databases if additional information is required;

 applying solutions and coordinating incident resolution through the rest of the organisation.

What we expect:

 general knowledge of SQL (with MySQL engine as a preference);

 general knowledge of any programming language;

 general knowledge of content management systems (WordPress, Joomla, drupal, etc.);

 general knowledge of HTML, CSS, JavaScript;

 ability to remain professional and calm in difficult situations;

 strong knowledge of English.

We would consider an advantage:

 experience with e-commerce systems (PrestaShop, OpenCart, etc.) and payment systems;

 Russian language skills.

What we offer:

 excellent work conditions – flexible working hours, separate workspaces for teams, possibility to work from home;

 conditions for continued growth and professional development;

 a professional and supportive team;

 healthy snacks and drinks every day to boost your productivity;

 company e-scooters for work and leisure use;

 gym facilities, table tennis, foosball, VR, and other fun benefits.

For candidates

If you would like to join our team, please send your CV with the subject "Technical Client Support Specialist" to the email address [email protected]. Only selected candidates will be contacted, but we are grateful to all who send their CV.

Apply now

DETAILS

Full time

LOCATION

Vilnius

SALARY

Depends on candidate's experience and competence


Interested?

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